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Discussion and questions about what to expect when your IVA is finished
By Jedra
I completed my IVA payments in July 2011 and I am still waiting for my certificate I have made several complaints and still noting has been done about it. I am with Debt Free Direct. what are my options?
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By Hayden
Hi there Jedra

This is simply not acceptable. Has DFD given any reason for the delay? When you say you have made several complaints what do you mean? Have you issued a formal written complaint to your Insolvency practitioner? If so and this has fallen on deaf ears I think you need to escalate to their authorising body. There is information about how to do this here: How to complain about your IVA / IP