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[Jedra]

I completed my IVA payments in July 2011 and I am still waiting for my certificate I have made several complaints and still noting has been done about it. I am with Debt Free Direct. what are my options?

[Hayden]

Hi there Jedra

This is simply not acceptable. Has DFD given any reason for the delay? When you say you have made several complaints what do you mean? Have you issued a formal written complaint to your Insolvency practitioner? If so and this has fallen on deaf ears I think you need to escalate to their authorising body. There is information about how to do this here: How to complain about your IVA / IP